- 24/7 customer support
- Great welcome bonus
- Low wagering
- Not as many games as others
- Infrequent promotions
21 Casino is a slick casino site with a real classic feel with a modern twist. Sure to appeal to those who appreciate a well-designed casino, the dark colours and gold tones are pleasing on the eye and make the site both enjoyable and easy to navigate. In this review, we go beyond the brand and take a look at their welcome bonus, payment methods and selection of games. As always, 21 Casino is regulated by the UK Gambling Commission.
21 Casino Welcome Offer
The 21 Casino welcome offer is one of the best on the market right now. You’ll often see 100% deposit matches, up to an amount around £100, sometimes £200. With 21 Casino’s new player bonus, you get 121% up to a huge £300.
The best part of the bonus isn’t just the value, but also the relatively low wagering requirements. With just 35x wagering on the bonus, it’s much lower than many operators, who sometimes require up to 60x.
The fun doesn’t stop after your welcome offer is over – with 21 Casino, there are frequent promotions for existing players. Let’s start with their loyalty bonuses, which you can earn for playing regularly enough.
You will earn points for wagering across the site, and each 200 is worth £1 in bonus. You can exchange up to 10,000 points a day which accumulates to a £50 bonus. There’s a misinterpretation when it comes to loyalty promotions that you have to spend an eye-watering amount of money to earn a bonus, but this isn’t the case with 21 Casino, where you can earn a bonus from just 200 points.
At the time of writing this, other promotions available include a reload bonus every Monday and Tuesday, and a weekly stairway bonus whereby you earn spins for deposits.
A casino is only as great as the experience and service it provides, which is why customer service capabilities play a huge part in our reviews.
At 21 Casino, the customer service team are available 24 hours a day, 7 days a week. This is a real breath of fresh air, as many others can have restrictive availability. Even better, they also have a live chat function to make the process faster.
You can still of course contact customer support through email and telephone should you wish to, but an online casino that has a live chat function is always a huge plus for us.
21 Casino don’t try too hard, and their classy branding will have every player feeling like they’re one of the VIPs. Using their website is easy, their game selection is huge and the welcome bonus is one of the best out there at the moment.